FAQs

Feeling overwhelmed or unsure about planning your perfect Photo Booth experience? Don’t worry—we’re here to make everything simple, stress-free, and unforgettable. With answers to all your questions, we’ve got you covered—and if you need more help, our friendly team is just a call or message away.

Booking & Reservation

Learn everything you need to know about securing your Photo Booth rental, from deposits to scheduling and more.

  • Yes, a 30% non-refundable deposit is required to secure your booking date.

  • The remaining balance is due a day prior to your event. We’ll send a friendly reminder closer to the date for your convenience.

  • Absolutely! We offer Single Booth packages and Multi Booth packages.

  • We’ll do our best to accommodate a new date. If we cannot, all payments will be refunded except for the non-refundable deposit.

  • Yes. We can provide a copy of our insurance if your venue requires it.

  • A $50 travel fee applies to bookings outside of our service area. This fee will be confirmed upon booking. Click here to view the areas we serve.

  • DiGi Booth Express delivers a memorable experience with custom backdrops, instant sharing, and playful props for all occasions. Our flexible packages are designed for all ages and event types, creating engaging moments guests will cherish. Most of all we offer a modern and professional look that will add just the right touch to your event.

Customization & Add-ons

Discover how you can personalize your booth with unique templates, props, and premium features to create a one-of-a-kind experience.

  • Please view our full list of add-ons here.

  • Yes, we can create a custom template if you don’t see one that fits your event.

  • No, we do not exclusively offer a ‘Digital Only’ Photo Booth package. However, every package does include digital photo delivery to guests.

  • Yes, all print packages offer unlimited prints for guests during the event.

  • We offer props tailored to your event’s theme. If you have any special requests, let us know so we can create the perfect Photo Booth experience.

  • Yes, you’re welcome to bring your own props if you prefer.

  • Yes, we offer themed props and a wide selection of hand-picked backdrops to match your event. Click here to view our backdrop selection.

Event Day Details

Get answers to all your event-day questions, including setup, booth operation, and ensuring everything runs smoothly.

  • We recommend at least the following dimensions for setup:

    • Photo Booth – 8.5ft (H) x 10ft (W) x 10ft (L)

    • 360 Booth – 8.5ft (H) x 14ft (W) x 14ft (L)

  • Yes, our Photo Booths can be set up outdoors. We provide a tent and mobile power source for outdoor setups.

  • Yes, we charge $75 per hour for any early setup or idle time.

  • Our team arrives 1–2 hours before the event starts. This setup time does not affect your booked Operational Time.

  • Idle Time is any period when the Photo Booth is set up but not in use, like during dinner or a toast. It does not reduce your Operational Time, which covers the hours for guest interaction and photo-taking.

  • Our Photo Booths are perfect for weddings, corporate events, birthdays, holiday celebrations, and more! With customizable options, they bring fun and lasting memories to any occasion. Let us help make your event unforgettable!

  • We prioritize reliability and have measures in place to ensure your event runs smoothly. Each booth is accompanied by a trained attendant who manages setup, operation, and any technical troubleshooting on-site. If an issue does arise, our team is prepared with backup equipment and solutions to resolve it quickly, minimizing any impact on your event. For full details on our procedures in the rare event of unforeseen issues, please refer to the terms outlined in your contract. We’re committed to providing a flawless experience for you and your guests, so you can enjoy your celebration worry-free.

  • You’ll receive a link to the Online Gallery within 48 hours after your event, sent to the email provided during booking.

Still have questions? Our team is here to help! Don’t hesitate to reach out to us—we’re dedicated to making your event a success.